Courteous, but professional, happy, friendly and real. Have recommended them to others for ages. Can't separate any particular Team Member of R & R Property (Doesn't that make a great team!).
I believe that the service industry level of good customer contact is fading to an all-time low. That is why we MUST let the good servers know that they are doing well and commend them. Such a person is Denise Haynes from R & R Property. Denise is absolutely brilliant, and if you could bottle her skills and specialist service then you would make a fortune.
I have found all staff members at R & R to be extremely obliging and professional. I have dealt with a number of Real Estate Agents over time and in my opinion R & R are streets ahead of the rest. I would without a doubt utilise their Property Management services again and certainly recommend their services to anyone else who may have a property to rent. Good luck and keep up the good work! I give you a 10 out of 10.
We recently made the big step of purchasing our first property together as a couple and it seemed initally daunting. However, from the first email exchange between us and Denise at R & R we were put completely at ease. Denise has an extensive knowledge of the local area, and that extends far beyond the housing market. She was an invaluable resource to us in getting to know the area and selecting the perfect property. She took into account all our thoughts, needs, requirements, and ideas, and guided us through the process like an old friend. She lined up suitable properties for us to view and was very open and honest, able to answer all of our questions and address all of our concerns. Once we had decided to purchase a property she assisted us in securing the best possible deal and she was there at the end of the phone any time we needed her. From negotiating the price and inclusions of the house, to helping us understand the settlement process, she really was our guardian angel. The work she put in for us was unfathomable, and to know that she does that for so many people is truly incredible. The personal and friendly service is the perfect accompaniment to the beautiful area in which she operates. Sharing our special experience with her felt natural and we were over the moon to see her on the day the house became ours. She was so supportive and friendly, as well as being endlessly professional. She has the exact balance required to make purchasing a house through R & R a real breeze. We highly recommend Denise and R & R and could not speak more highly of her and the company. Thanks Denise!
Denise is the most amazing person I have ever met; especially in Real Estate with her professionalism, personality, knowledge of the current market, her speciality in surrounding herself with the most intelligent and wonderful ladies she has employed with their exceptional manner with us as clients in informing what is happening on a weekly basis and generally just being in touch!!!! Denise trys hard to do it all but she can't always, so her great team is always there to execute her wishes. R & R THE GURUS.
Denise Haynes and everyone at R & R Rural and Residential Property are the best agents in the Great Lakes and Mid Coast area. We had dealings with every other agent in those areas and from now on will only do business with Denise. She is always upfront and hone with both customers and vendors, and keeps her promises. Denise is easy to contact and communicate with. Denise and the other ladies in the office are efficient and punctual. We couldn’t be happier with the service provided by Denise and R & R Rural and Residential Property.